Shipping & Delivery

Stynax Shipping & Delivery Policy

At Stynax, we aim to deliver your orders efficiently and reliably. Please review our Shipping & Delivery Policy, which outlines our shipping process, delivery times, and costs associated with your purchase.

1. Shipping Availability

Regions Covered: We currently ship to various countries worldwide. Please note the following specific conditions:

  • United States, United Kingdom, and Canada: Free shipping is available.
  • Other Countries: Customers are required to pay a shipping fee. The cost will vary depending on the destination and the weight and dimensions of the package.

2. Shipping Costs

Free Shipping:

  • Available only for orders shipped to the United States, United Kingdom, and Canada.

Paid Shipping:

  • For all other countries, shipping fees are calculated at checkout based on the destination and package details. These fees will be displayed before completing your purchase.

3. Order Processing Time

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.

4. Delivery Timeframes

United States, United Kingdom, and Canada:

  • Estimated delivery time is 10 to 15 business days from the date of shipment.

Other Countries:

  • Estimated delivery time is 30 to 45 business days from the date of shipment.

Note: Delivery times are estimates and may be affected by customs processing, international shipping routes, and other unforeseen circumstances.

Note: Delivery times are estimates and may be subject to delays due to customs processing, weather conditions, or other unforeseen circumstances.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information. This will allow you to track your order and monitor its delivery progress.

6. International Shipping & Customs

Customs Duties & Taxes:

  • International shipments (outside of the US, UK, and Canada) may be subject to customs duties, taxes, or additional fees. These charges are the responsibility of the customer and are not included in the shipping cost. Stynax is not liable for any customs delays or additional charges incurred.

7. Shipping Address & Changes

Shipping Address:

  • Please ensure that your shipping address is accurate and complete at the time of order placement. Stynax is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Changes to Shipping Address:

  • If you need to change your shipping address, please contact our customer service team as soon as possible. Once an order has been shipped, we cannot modify the shipping address.

8. Lost or Damaged Packages

Lost Packages:

  • If your order does not arrive within the estimated delivery timeframe, please contact our customer service team. We will assist in tracking the package and, if necessary, arrange for a replacement or refund.

Damaged Packages:

  • If your package arrives damaged, please notify us within 24 hours of receipt. We may require photographs of the damaged packaging and items to process a claim with the carrier.

9. Additional Information

For any questions or concerns regarding your order, shipping, or delivery, please contact our customer service team at [customer service email] or [customer service phone number]. We are here to assist you and ensure a seamless shopping experience.

Thank you for choosing Stynax! We value your trust in our brand and are committed to delivering high-quality products and exceptional service to our customers.